FAQ

Of course not ! We are a fully Registered Limited company and have been a fully registered  since the very beginning. We are registered in England and Wales under a company number 12479902. The company number is easily accessible to our customers, to provide transparency to our customers. The company number allows all of our customers and visitors to access the information displayed on the register of companies. 

Once you search up the company number you can observe and inspect the actions, authenticity and reliability of every company transacting business in the UK. 

We are also fully compliant with the Gambling Act 2005 and our competitions are also set out in a way that ensures that all of the rules and regulations are adhered to. All of our draws are also done Live on Facebook for everyone to watch.

You can also see all of our customers reviews at :
https://www.facebook.com/pg/Competicat/reviews/

We will notify the winner via telephone or email within 7 days of the closing date of the competition. If you change any of your contact details prior to the closing date, you must inform us. We will try to contact you using the information you have supplied us with. If we cannot reach you within 14 days of the closing date we reserve the right to choose another winner and you will lose your right to claim the prize.

The opening and closing date of the competitions are stated on the website. If we have to change either of these dates for any reason, we will update the website accordingly. We will only change the dates in case of unavoidable circumstances that would fall outside our control. In the case of competitions being extended , the maximum extension time would be 28 days.

The prizes are described fully on the website. You can find out more details by clicking here https://competicat.co.uk/current-competitions/.

We reserve the right to offer an alternative prize of an equal or higher value if the prize is unavailable for any reason.

If you are the winner, the prize will be yours. You can do what ever you wish with it, including selling it.

We need to use your data to administer the competition and award prizes. We do not use your data for any other purpose.

We do not share your data with any third parties unless this is necessary for administering the competition.

Full details of how we use your data are included in our Privacy Policy which you can read here https://competicat.co.uk/pptk-privacy-policy/ .

If you are the winner, we may have to share your details with the Advertising Standards Authority to confirm that we have administered the competition and awarded the prizes fairly.

You have the right to opt out from us using your data at any time. However, if you do ask us to remove your details from our database prior to the closing date, you will be withdrawing from the competition. You will not be entitled to a refund of any entry fees you have paid.

No, this is not compulsory. However, with your permission, we would love to share your excitement on our website and social media pages.

Even if you do not want to participate in any promotional exercises, we may have to provide your details to the Advertising Standards Authority to prove we have administered the competition and awarded the prize fairly.

Whilst this may be disappointing, you have to remember that this is a competition and we have deliberately made the question tough to comply with the law. (See more on this below https://www.gamblingcommission.gov.uk/for-the-public/Fundraising-and-promotions/Commercial-schemes/Prize-competitions.aspx)

If you get the question wrong, you will not be entered into the draw so you will not have the chance to win the prize. You will not be entitled to a refund of your entry fees. If you want to, you can try again.

You can enter the competition as many times as you wish. Your entries may be restricted if we reach the maximum number of entries.

Whilst this isn’t gambling, we still urge you to keep this fun and not spend more than you can afford.

Everyone who gets the answer to the question correct will be entered into a draw. The winner will then be chosen at random from all the correct entries.

This is not a lottery or a free prize draw. It is a prize competition and the law says that to be in with a chance of winning, you must demonstrate your skill, knowledge or judgement.

The law says that the question should be sufficiently difficult that a significant number of people either get the answer wrong or are put off entering. However, this means that the odds of winning are actually increased for those who get the answer correct.

If you haven’t received an email from us confirming your entry and whether you got the question right or wrong, please check your spam folder. If it is not in there, please email us at win@competicat.co.uk .

We do not offer refunds of entry fees if you get the answer to the question wrong, or if you are disqualified from the competition for any reason.

If you have any questions that have not been answered here, please email us at win@competicat.co.uk and we will happily answer them for you.